Opening designer for London Fashion Week featuring MCNZ.
Dress the Showroom
Welcome to Dress the Showroom! We are thrilled to help you bring your dream garment to life. To ensure a seamless creative process, please review our requirements and policies for all custom orders.
All custom design journeys begin with an official consultation.
Creating a custom piece takes time and precision.
While we strive for a perfect fit, please understand the following regarding construction:
Designing a custom gown offers you unparalleled freedom—from unique color palettes and bra inserts to intricate beading and internal corsetry. We ask that you remain open-minded and trust the expertise of Mckenise to guide you through the technical and creative aspects of the design.
We want you to feel confident and beautiful in your purchase! Because we specialize in formal and occasion wear, we maintain a strict but straightforward return policy.
You have 30 days from the date you receive your order to decide if your items are the perfect fit. If it’s not quite right, we’ve made returning your items simple.
To qualify for a return or exchange, your items must meet the following strict criteria:
We gladly accept returns on main apparel pieces, including:
For hygiene and quality control purposes, we do not accept returns or exchanges on the following items:
We partner with Happy Returns to make your return process fast and hassle-free!
Note: We reserve the right to refuse any return that does not meet our policy requirements. Items returned in unacceptable condition will be sent back to the customer at their expense.
Based on the return policy we drafted for your store, the final sale (non-returnable) items are:
Additionally, any dress or main apparel piece becomes a final sale item if the Security Ribbon has been cut, altered, or removed, or if it shows signs of wear (stains, odors, missing original tags).
We know you're excited to receive your new look! Here is how we handle our shipping and processing:
The date your package arrives depends entirely on the shipping method you select at checkout.
Love a piece that isn’t in stock yet? Here is how our pre-order process works:
At the core of our brand lies a commitment to uncompromising quality and artistic integrity. Each garment in our collection is a testament to a meticulous production process that spans from our domestic design studios to our specialized global partners.
Every silhouette begins as a conceptual masterpiece. All designs are original works of art, conceptualized and hand-drawn by our Founder and Creative Director, McKenzie Rae Peck. By maintaining creative autonomy, we ensure that every piece is exclusive to our house and reflective of our signature aesthetic.
Precision is the foundation of formal wear. Our technical pattern work and initial sampling are conducted exclusively at our San Diego, California studio. This allows our design team to refine the architecture of each garment, ensuring a superior fit and structural excellence before a single stitch is placed for production.
For pieces requiring intricate artistry—including custom textile prints, hand-beading, and delicate embroidery—work is performed in-house by our specialized creative teams in Utah and California. By keeping these high-touch elements within our domestic ateliers, we ensure the soul of the design remains intact through artisanal craftsmanship.
To bring our bulk collections and bespoke orders to life, we engage in a long-standing strategic partnership with a premier manufacturing facility in Shanghai, China. We have maintained a dedicated professional alliance with this facility for over eight years, founded on a mutual commitment to ethical labor practices and rigorous quality control standards. This enduring relationship allows us to deliver the highest caliber of construction for which our brand is known.
Shipping rates are calculated in real-time at checkout. These costs are determined by your delivery address, the total weight of your items, and the dimensions of the packaging required for your formal wear.
For most domestic orders (e.g., California to Utah), rates typically range between $15.00 and $35.00, depending on the size of the items and your specific location.
We prioritize the safe and timely arrival of your garments. We primarily utilize UPS Expedited 2-Day Shipping for domestic orders to ensure your purchase arrives quickly and in pristine condition.
We offer exclusive Free Shipping opportunities through our social community! While standard orders are subject to calculated shipping fees, we frequently offer Free Shipping as a reward for our viewers during our TikTok Live events.
We love connecting with you in real-time! To take advantage of our exclusive offers:
Note: Free shipping and flash sale promotions are valid only for orders completed during the live broadcast unless otherwise stated by our team.
Beyond our Live promotions, we occasionally host flash sales and limited-time discounts exclusively for our TikTok viewers. We recommend turning on your TikTok notifications so you never miss a surprise drop or a styling session!
